1.  CUSTOMER SATISFACTION: Achieve a rating of 5 on scale of 1 through 5.  This is monitored through all areas of the customer base (engineering, purchasing, quality, etc.), from the quoting stage through final shipment.
  2. ON TIME DELIVERY: achieve and maintain 95% or better on time delivery rating.
  3. DEFECT FREE PRODUCT: scrap rate to be < 1.0% of cost of goods sold.
  4. SUPPLIER SATISFACTION: supplier performance will be measured on MOI supplier performance report with less than 10% of all suppliers receiving a “below expectations” rating.  If a supplier does not meet expectations, MOI will explain the reason and when appropriate, a supplier discrepancy report requesting corrective action will be issued and/or a more suitable supplier will be evaluated.

Production Facility

Jonah at Scope
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Group beyond lathe
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Programs Participated

M1A1 Abrams Tank
LLDR Lightweight Laser Rangefinder
Mark VII Handheld Laser Rangefinder